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19) According to the results of a survey conducted by a reputable hotel research organization, 25% of hotel guests were delighted with their experience; of

19)
According to the results of a survey conducted by a reputable hotel research organization, 25% of hotel guests were "delighted" with their experience; of these guests, 80% stated they would "definitely" recommend the hotel. In a random sample of 100 hotel guests, find the probability that fewer than 19 were delighted with their stay and would recommend the hotel. The probability is. (Round to four decimal places as needed.)

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