19 Cumberland County Senior Services is a non-profit organization devoted to providing essential services to seniors who live in their own homes within the Cumberland County area. Three services are provided for seniors-home nursing, Meals on Wheels, and housekeeping. In the home nursing program, nurses visit seniors on a regular basis to check on their general health and to perform tests ordered by their physicians. The Meals on Wheels program delivers a hot meal once a day to each senior enrolled in the program. The housekeeping service provides weekly housecleaning and maintenance services. Data on revenue and expenses for the past year follow: Home Meals on House- Total Nursing Wheels keeping $909,000 $262,600 $404,000 $242,400 495,700 121,400 212,500 161,800 Revenues Variable expenses Contribution margin 413,300 141,200 191,500 80,600 Fixed expenses: Depreciation Liability insurance Program administrators' salaries General administrative overhead* 68,380 42,370 115,650 8,080 20,150 40,250 40,150 7,100 20,150 15,120 37,250 38,150 181,800 52,520 80,800 48,480 Total fixed expenses 408,200 121,000 166,200 121,000 Operating income (loss) $ 5,100 $ 20,200 $ 25,300 $ (40,400) *Allocated on the basis of program revenues. 19 The head administrator of Cumberland County Senior Services, Judith Ewa, is concerned about the organization's finances and considers the operating income of $5,100 last year to be razor-thin. (Last year's results were very similar to the results for previous years and are representative what would be expected in the future.) She feels that the organization should be building its financial reserves at a more rapid rate in order to prepare for the next inevitable recession. After seeing the above report, Ewa asked for more information about the financial advisability of discontinuing the housekeeping program. The depreciation in the housekeeping category is for a small van that is used to carry the housekeepers and their equipment from job to job. If the program were discontinued, the van would be donated to a charitable organization. Depreciation charges assume zero salvage value. None of the general administrative overhead would be avoided if the housekeeping program were dropped, but the liability insurance and the salary of the program administrator would be avoided. Required: 1-a. Compute the change in net operating income for the company as a whole if housekeeping program be discontinued. in net operating income by 1-b. Should the housekeeping program be discontinued? Yes No 2. Would a segmented income statement format be more useful to management in assessing the long-run financial viability of the various services? Yes No