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5. What are the two common methods of getting the desktops ready? Which method do you prefer? Why? 6. What topics should the users be trained on initially? 7. Give four common reasons for a pilot system. 8. What is a proof-of-concept pilot? Under what circumstances is this type of pilot suitable? 9. List five common provisions to be found in a good security policy. 10. Give reasons why the data warehouse must be backed up. How is this different from an OLTP system