1a. As the assistant manager of a restaurant, how many servers will you need given the following information for Saturday night's dinner menu:

Demand (dinners served) = 89 dinners per hour

Server target utilization = 85%

Service rate per server = 14 dinners/hour

Round your answer up to the nearest whole number.

________ servers

1b.

The consumer loan division of a major bank wants to determine the size of the staff it would need to process up to 185 loan applications per day. It estimated that each loan officer can process a loan application in approximately 20 minutes. If the utilization of a loan officer is 0.75 (75 percent) and each loan officer works six hours each day, how many loan officers would be needed to handle that volume of business? Round your answer up to the nearest whole number.

________ loan officers

1c.

A telephone call center uses two customer service representatives (CSRs) during the 8:30 a.m. to 9:00 a.m. time period. The standard service rate is 2.0 minutes per telephone call per CSR. Assuming a target labor utilization rate of 80 percent, how many calls can these two CSRs handle during this half-hour period? Round your answer to the nearest whole number.

_______ calls