1.A diverse workforce is one that is made up of individuals from a wide range ofbackgrounds, characteristics and experiences. List at least six (6) characteristics of adiverse workforce. (for example: gender)

2.To create a supportive and inclusive workplace for all people, some groups in theAustralian community face particular challenges, or have particular needs.

(a) Choose (3) three major groups as defined by either culture, sexual orientation, gender, religious belief or other. (e.g. senior citizens)

(b) For each group describe their needs and the challenges they may face in the workplace and community.

3. describe the following terms.

(a) Prejudice.

(b) Discrimination.

4.What does EEO stand for?

(a) What does EEO legislation cover?

5.If workplace diversity is about understanding individual differences of people, explainhow you would show sensitivity to someone whose:

(a) Religious practices and beliefs are different from your own.

(b) Sexual preferences are different from your own.

6.In Australia Commonwealth Acts provide the general legal framework to support diversity inthe workplace.

Research and provide four (4) of these Acts and include a brief summary of each. Include a reference of your research information.

7.What does it mean to have social justice in the community?

8.To create a supportive and inclusive workplace for all, what can your workplace do toshow they support and value people? Provide at least (4) four examples for each typebelow.

(a) Senior citizens.

(b) A work colleague with a disability.

9.How would you adjust your communication style to get your message across in thefollowing situations?

(a) A work colleague who is having difficulty understanding your instructions because ofa language barrier.

(b) A customer who is hearing impaired and needs product or service information.

10.Workplace diversity is not only a legal requirement; it is good management practice. Providefour (4) ways Australian businesses can benefit from diversity.

11.Explain how diversity improves innovation in Australia?