1.A grocery chain sells tangible goods, e.g., cereals and vegetables, but we consider it a service providing organization rather than a goods producing organization, because

Multiple Choice

its main transformation operation is about buying, stocking, and selling the items.

its supply chain includes many service organizations, for example, shipping companies.

a lots of grocery items are produced at farms instead of factories.

it is hard to classify this operation due to the many different items it carries.

2.

Production systems provding more customer choices or customized outputs typically have relatively

Multiple Choice

skilled workers.

high volumes of output.

low unit costs.

fast work movement.