1.A marketing agency was promoting a food product. Persons visiting a particular shop were being offered a free drink. They had to fill up a short questionnaire about the drink. Persons volunteering to fill in the questionnaire were also being gifted a pen. Raman put the pen gifted to him in his pocket. The pen was of poor quality. It leaked and damaged his shirt. Raman is claiming damages from the marketing agency. Explore.

PLEASE HELP.