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1.ABC Inc. supplies shredded lettuce in 10 oz. packs to supermarkets and specifies that the weight of 95% of the packs be between 9.8 and

1.ABC Inc. supplies shredded lettuce in 10 oz. packs to supermarkets and specifies that the weight of 95% of the packs be between 9.8 and 10.2 oz. Will the process capability ratio (Cpk) increase, decrease or stay the same (briefly explain why?):

i.If the supermarkets tighten their specifications to 9.9 and 10.1 oz?

ii.If the weighing machine at ABC Inc. malfunctions and the weight of the lettuce packs has greater variance?

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