1.Another way to think of supervisors is to consider them:

a. first-level managers.

b. middle managers.

c. top-level management.

d. operative management.

e. board of directors.

2.The type of control that anticipates and prevents undesirable outcomes is:

a. basic corrective action.

b. feedback control.

c. preventive control.

d. concurrent control.

e. corrective control.