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1.Cite specific examples of the following: Customer service innovation in the tourism and hospitality industry Post-covid travel innovation that used to attract tourists 2.Justify the

1.Cite specific examples of the following:

  • Customer service innovation in the tourism and hospitality industry
  • Post-covid travel innovation that used to attract tourists

2.Justify the following statements:

  • Innovation is not expensive.
  • Innovation is not just technology.
  • Innovation is not just for big companies.
  • Innovation is not just doing something new in your company.

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