1.COVID-19 pandemic in year 2020 makes organisational change to become more complex and challenging. Assume that you are a CEO who wants to implement new technology for full digital business transformation in the organisation. However, the transformation encounters some degree of resistance to change from the employees. What are the tactics will you use to overcome the resistance to change? Why? Explain your answer.

2.Based on your opinion, among charismatic leadership, transformational leadership and transactional leadership, which one is better? Why? Give examples of organisational situations to explain your answer.

3.Motivating employees to work is one of the most challenging aspects of management. Assume that you are a project manager for a 10-year project in a multinational corporation. Based on various motivation theories and methods that you learnt, how will you motivate your employees to work on this long-term project that might not show the outcomes or results within these 10 years?

4.Good communication makes organisations successful. While modern organisations use social media as internal communication channel among employees, how the social media influence organisational communication of upward communication, downward communication and horizontal communication?