1.Describe the rolle that customerrs pllay in shapiing and steeriing your business.Proviide examples to supportt your poiint of viiew.

2.Why woulld it be importantt for a customerr to move backwarrds and forrwards thrrough thebookiing processs?

3..What do you thiink about the contentt audiit? Is it a processs you would underrtake?

4.What is the purrpose of exploratorry researrch?

5.Explain how to assesss the qualiity and effectiiveness of web developmentt anddesiign iimplemented by supplierss or agenciess.