Question
1.Franchisees should obtain legal advice regarding such details as a Fair price for purchase of tied supplies of franchisor or right to buy elsewhere. b
1.Franchisees should obtain legal advice regarding such details as
a
Fair price for purchase of tied supplies of franchisor or right to buy elsewhere.
b
Calculation and timing of fees, royalties and extra management or advertising fees.
c
The right to grant a sub franchise.
d
Right to exclusive territory and right of first refusal for new franchises.
e
All of the above.
2.Which of the following statements is correct with respect to annual employee vacations?
a
The employer has the right to decide when the vacation would be offered.
b
An employee needs to have twelve consecutive months of employment to be eligible for vacation.
c
A qualifying employee is entitled to a minimum time of two weeks vacation.
d
An employee who qualifies must take the vacation in a two week block of time.
e
(A), (B) & (C)
3.An innkeeper clearly has the right to refuse accommodation to someone seeking a room when
a
Rooms are available but are being renovated.
b
Rooms are available but under repair.
c
No rooms are available.
d
(B) & (C)
e
(A), (B) & (C)
4.In the interests of protecting guests, the following controls on staff are recommended
a
Codes of conduct
b
Background checks
c
Regular supervision
d
All of the above
5.Legal title to mislaid property
a
Falls to the person who found it if the owner could not be located.
b
Passes to whoever claims it.
c
Stays with the original owner.
d
None of the above.
6.An express deposit
a
Is associated with guest property left in a hotel vault.
b
Is a deposit made in the express lane for guests checking out.
c
Is a deposit the guest intends to leave with the innkeeper who intends to receive it.
d
(A) & (C)
7.A travel agent may be sued for breach of contract or breach of duty of care if the consumer
a
Does not receive the services bargained for upon arrival at the travel destination.
b
Does not receive the duty of care expected of an agent to match services with the needs of the consumer.
c
Both (A) & (B)
d
None of the above
8.Which of the following questions isNOTpermitted during the hiring process?
a
Are you able to relocate?
b
Are you able to accept shift work or overtime?
c
Have you ever been convicted of a criminal offence for which you have not received a pardon?
d
Are you legally able to work in Canada?
e
All are permitted questions.
9.Types of hotel costs, which may not be recovered from a minor, include
a
Costs of the room itself
b
Cost of the in-room movies
c
Cost of items removed from the mini bar
d
(B) & (C)
10.A person who has been granted a liquor license may nevertheless have it suspended or revoked for
a
Selling alcohol to minors
b
Selling alcohol to someone who is intoxicated
c
Failing to post the license in a conspicuous place where an inspector or member of the public can see it
d
Failing to remit sales tax or selling illegal alcohol
e
All of the above.
11.The following items are fixtures:
a
Wall-to-wall carpeting
b
A rollaway dishwasher
c
A metal gardening shed without a foundation
d
(B) & (C)
e
None of the above
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