Question
1)Imagine that you are a retail manager during COVID19 epidemic, apply the 5 key problem-solving skills in retail management with examples on how can you
1)Imagine that you are a retail manager during COVID19 epidemic, apply the 5 key problem-solving skills in retail management with examples on how can you solve this issue.
2)Explain customer relationship management (CRM) and consideration for implementation (10 Marks), then imagine you are a manger of a retail store and apply these concepts during this COVID19 period?
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Marketing management
Authors: Philip Kotler, Kevin Lane Keller
14th Edition
9780273753360, 132102927, 273753363, 978-0132102926
