1.In our coverage of chapters 7 and 9 we covered go live readiness, training, stabilization, post production, and knowledge transfer. These can all be related to the Lewin-Schein change model. Please place each in the appropriate box below indicating which aspect of this model they most support. (10 points)

Unfreeze -> Move->Refreeze

2. Describe what is meant by as-is versus to-be process modeling in the context of BPR. Which one might be skipped when significant change is intended, for instance in a vanilla implementation? Why would this be skipped? (5 points)

3. Why is training so important for ERP. Describe how it would be different depending on whether an organization did a vanilla versus non-vanilla implementation (10 points)

4. the three tiers in a typical post-production support structure. (10 points)

5.In our debriefing from the ERPsim game, we concluded that ERP systems are a source of competitive advantage depending on how you use. Explain this conclusion, Provide a definition of competitive advantage, articulate the generic strategy used by your team (i.e., low cost leader, differentiation, niche), and provide specific examples of what your team did to enact its strategy. (20 points)

6.Using the BPMN model completed in class on Tuesday (the model is provided below to verify the completeness of your starting model), add a gateway (and corresponding tasks) where you check the accuracy of the invoice before it is paid (15 points). You will upload the Visio model - I grade based on the way you solve this issue, the completeness of your model, and whether your model has any errors (using the model checking feature in Visio that we used in class).

8 O Purchase request generated Business Unit M Purchasing rejects request For each item Purchase Order O created Check Availability X Yes Add to Purchase Order Purchasing Management -No- O My Company Accounting Invoicereceived Payment made O Goods received X yes Updateinventory Warehouse Goods returned Goods meet quality standards ? -No NO- tem not avail able Check availability X -Yes- Ship Goods Vendor Send Invoice Avaiilability O check Goods returned