1.John is the CEO of an industrial company that is having many more sales than budgeted. This implies problems with its clients due to delays in its deliveries, a bad application of its procedures, and conflicts between its personnel. He decided to do @ process to optimize functions and resources. What process did John do?

Select one:

A. Organization

B. Evaluate tasks

C. Evaluation of goals

D. Motivation

2. The CEO identified that the problem is due to the organizational structure with which they are operating, so he has decided to restructure it. What is the first thing the CEO has to do to carry out this restructuring?

Select one:

A. Take corrective actions with employees

B. Job design

C. Review procedures

D. Resolve conflicts between employees

3. Once the restructuring process has started, which is the next step?

Select one:

A. Identification of personnel with the required profile

B. Grouping jobs

C. Definition of responsibilities

D. Determine the cost of the new organization

4. Continuing with the process of restructuring the organization, the next stage John has to do is:

Select one:

A. Coordinating activities among jobs

B. Identify the number of staff that will be required

C. Establishing reporting relationships between jobs

D. Define the profile of existing staff

5. John wants to conclude the restructuring process. What are the steps to follow?

Select one:

A. Distributing authority among jobs, coordinating activities among jobs, and differentiating among positions

B. Communicate the results of the restructuring to the staff

C. Define the activities to be carried out for the implementation of the restructuring

D. Identify vacant positions