1.Produce a report for the SuReD Board of Directors that analyses the provided scenario that: Explains the issues in operations management that are discussed in the scenario. Discusses the problems and opportunities the organisation faces, and explain how the Risk Matrix and the WBS below will underpin project success and thus help create a better customer experience (within this you should clearly define who the different customers are). (2500 words excluding appendices) Develop a Risk Matrix for a generic project to provide initial required support to an emergency situation, which can be quickly refined for an individual project. (in appendix) Create a Work Breakdown Structure(WBS) diagram for the generic emergency aid project (in appendix) Your work should draw on the concepts, systems and tools covered in the module and show evidence of academic and commercial research. 

2. Your company is FDSA FIDESSA GROUP PLC ORD 10P. Collect the weekly share price data for both your company and the FTSE 250 index from 1st February 2014 until 31st January 2017 from Yahoo Finance (uk.finance.yahoo.com) and undertake the following tasks: (i) Using the data collected, calculate the beta for your company using Excel. Compare your results with the published beta for your company on Reuters, FT.com or Fame. Explain any differences between the published result and your calculated result. Your explanation should consider academic theories and/or market and sector factors. (ii)Compare the share price performance of your company with that of the FTSE 250 index. In your comparison, you should analyse your company's performance and provide both academic and practical justifications for your arguments. (iii)Compare the long-term performance of your company with the shortterm share price performance since the 31st January 2017 (i.e. 1st February 2017 – 1st April 2017). You should identify the principal factors that have caused price changes over this two-month period and support your explanations with academic theory.