1.SW0T analysis is a useful tool for:

a. Evaluating the performance of an organization

b. Identifying the organization's critical success factors

c. Developing the organization's strategy map

d. Developing the organization's value chain

2.The balanced scorecard is related to the strategy map in a similar way as:

a. The value chain is related to product differentiation

b SWOT analysis is related to execution

c. The organization's key activities are related to the value chain

d. Sustainability can be related to financial reporting

3.A company taking a strategic and customer-centered point of view can best address

sustainability, a concern for environmental and social as well as economic performance,

through:

a. Annual financial reporting to the Securities and Exchange Commission

b. The use of a sustainability perspective in the balanced scorecard

c. Reporting violations of company policy to the proper authorities

d. Lobbying in Congress for stronger environmental regulations

4.The implementation of the balanced scorecard (BSC) can involve all of the followingexcept

a.The strong support of top management

b. An effective value chain

c. A link to reward and compensation systems

d. An accurate reflection of the organization's strategy

5.What does it mean for the balanced scorecard to "reflect strategy?"

a. One should be able to infer an organization's strategy from the balanced scorecard.

b. The management accountant develops the balanced scorecard prior to developing a

strategy.

c. The balanced scorecard is one of the key methods for implementing strategy.

d. You cannot have an effective strategy without an effective balanced scorecard

6.Opportunities and threats in Strengths-Weaknesses-Opportunities-Threats (SWOT) analysis

can be identified most readily by:

a. Using value-chain analysis

b. Analyzing the industry and the organization's competitors

c. Analyzing the organization's critical success factors

d. Using the strategy map

7.Which of the following statements about the value chain is correct?

a. The two phases of the activities of the value chain are the upstream activities and the

downstream activities.

b. A company need not operate in all activities of the value chain

c. There are usually 6-8 activities in the value chain

d. The value chain is intended primarily for manufacturers

8.The required resources for implementing a cost leadership strategy include which of the

following?

a. Strong marketing capability

b. Substantial capital investment and access to capital

c. Effective product engineering and process planning

d. Reputation for quality and innovation

9.The World Resources Institute is an organization that:

a. Provides resources for developing and benchmarking an organization's value chain

b. Provides resources for organizations that intend to expand globally

c. Provides resources for organizations that want to develop credible scorecards that include sustainability

d. Assists companies in understanding the changing environment of financial and materialresources worldwide

10. Which of the following is an important method for implementing strategy?

a. Sustainability

b. Value-chain analysis

c. Cost leadership

d. Differentiation