1.The particular values for a customer are stored in the ____ of a ____ within the customer ________.

A. fields, record, table

B. record, fields, table

C. fields, record, entity

D. fields, table, database

2.When submitting their online registration form, a pop-up dialogue box appears in the customers Internet browser asking them to confirm the submission of information. This is an example of: A. informed consent. B. implied consent. C. forced consent. D. conscious consent.

3. Organisations will benefit most from the application of IT when: A. they use the most advanced and latest IT. B. all business processes are computerised. C. IT costs are brought to the minimum. D. the use of IT is driven by business needs and opportunities.

4.The systems development project requires a mix of: A. technical, people, and process skills. B. strategic and functional skills. C. communication and operational skills. D. technical, operational, and communication skills.

5.In gaining the understanding of a business process, the auditor will be concerned with: (i) how data is handled. (ii) the steps that are followed. (iii) the internal controls that are built into the process. (iv) the potential for errors to occur that could result in the financial statements being materially misstated. A. only (i) (ii) B. only (ii) (iii) C. only (i) (ii) (iv) D. (i) (ii) (iii) (iv)

6.A sales person is processing a credit sale. As per company policy, the sales person should conduct the credit check and forward the result to a supervisor, who would then make a decision on the creditworthiness of the applicant and send this back to the sales person. This scenario is more likely to happen in: A. functionally based organisation. B. business process based organisation. C. both functionally based organisation and business process based organisation. D. neither functionally based organisation nor business process based organisation.

7.Why is the system development lifecycle (SDLC) called a lifecycle? A. Once maintenance can no longer keep the system effective the process restarts from the beginning of investigation. B. The resulting system will last for the whole life of the company. C. The new system evolves and grows like a living organism. D. If changes are required, it is easy to cycle round the stages again.

8.When all data are stored in a central place, which of the following is not essential to ensure data are protected? A. Data privacy. B. Data security. C. Data backup. D. Data normalisation.

9.The sales order is a formal document that is prepared mainly using: A. sales invoice. B. customer order. C. customer credit application. D. customer service log.

10.A taxonomy contains a __________ that contains the __________ in the financial accounts. A. schema; elements B. dictionary; elements C. schema; tags D. dictionary; tags

11.How are the end users involved during the prototyping approach to systems development?

A. Users work with the modules as they are produced. B. Users provide feedback which is used to improve the functionality. C. Users can refine their requirements as they experience the modules that have been built. D. All of the options are correct.