1.Underwriter Joelle is taking an ethics course offered by her company and has come to realize that

Select one:

A. Ethical situations involve distinction between right and wrong.

B. Morals provide a codified set of acceptable behavior.

C. Ethics provides guidance when a law is not applicable.

D. Morals may be a set of standards held by a group.

2.Josef is president of an insurance agency. He is concerned that he and his employees at all times behave ethically. Which one of the following states something that needs to be realized by members of his organization?

Select one:

A. Ethical decisions are best made based on feelings rather than on reason or logic.

B. Ethical insurance professionals always do what is required by their employer.

C. Business ethics are critical when an organization is threatened or faces fundamental change.

D. Contradictory laws or societal norms set up conflicts that cannot be resolved ethically.

3.Which one of the following statements concerning laws is true?

Select one:

A. Laws are ethical tenets.

B. Laws are enough to dictate moral behavior.

C. Laws impose a sense of societal decency and order.

D. Laws describe moral responses to conflict.

4.Which one of the following statements is correct?

Select one:

A. Most of the professional associations or societies in the United States are relatively small and operate only at the local level.

B. The principal purpose for professional associations and societies is to provide a social environment in which members can network.

C. Professional associations or societies typically do not monitor legislative activities or changes that might affect their members.

D. The professional code of an association or society addresses the ethical standards and ideals that the group requires of its members.

5.Which one of the following statements is correct?

Select one:

A. High ethical standards are not required in all professions.

B. A standard of "utmost good faith" exists for many practitioners who work on behalf of insurers.

C. In insurance, high ethical standards are only required of insurers.

D. An insurance professional should avoid being overly candid with insureds and claimants.