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1)What specific disadvantages of a functional structure are addressed by the use of horizontal linkages? Justify your answer. 2) Originally structured with a geographic divisional
1)What specific disadvantages of a functional structure are addressed by the use of horizontal linkages? Justify your answer.
2) Originally structured with a geographic divisional structure (with a few functional departments), the IRS altered its structure in the 1990s to adopt a customer-based divisional structure (again, with some functional departments). What do you think may have been the logic behind this change?
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