1.When should you choose negotiation over other dispute settlement techniques?

2.When should you choose mediation over other dispute settlement techniques?

3. When should you choose arbitration as a dispute resolution technique?

4. What are the main steps in the litigation process in the trial division of the Superior Court?

5. How does a Small Claims Court case differ from one in the trial division of the Superior Court?

6. Why do business people increasingly opt for ADR rather than civil litigation to resolve disputes?