1.Which one of the following is not a step in the tactical decision-making model?

Select one:

a. Compare the costs and benefits of various alternatives

b. Define the problem

c. Calculate breakeven point

d. Find out the alternatives

2.Which one of the following is not true about the balance score card?

Select one:

a. It is a performance measurement tool

b. It hinders the strategy communication & execution

c. It has four perspectives

d. It helps in achieving a better process alignment

3.In relation to balance score card, which one of the following is an example of the lead indicator?

Select one:

a. Return on investment

b. Number of customers

c. Improved customer service

d. Customer satisfaction

Can you please provide me the answer as you can please