1.With the support of a diagram and relevant examples, discuss the Systems Approach to Organizational Behaviour and its salient features.

2.In the aftermath of the global financial crisis, attention has significantly shifted to how banks and financial institutions manage risks. This increased attention on risk management practices at industry-wide and bank levels is justified on the basis of the economic costs that can be potentially imposed by bank and financial institution failures. Similarly, corporate governance of banks and financial institutions has also taken centre-stage in many countries including Zambia.

Discuss how poor risk management and corporate governance practices could impose risks and other negative externalities not only on the banks and financial institutions but also to depositors and the economy as a whole.