(1)You are running a project to engineer and implement a set of business processes and a software solution for customer relationship management. The project involves a large number of organizationsa major corporation and many suppliers of different sizes. During the project, you observe the effects of the differences between the companies corporate cultures. This leads to different expectations on how the project should be handledas well as to frequent misunderstandings between stakeholders. Another effect is a growing degree of distrust and skepticism. What should you try first to integrate the diverse stakeholder groups?

Focus on project work. As a project manager, you should not get distracted by big egos.

Let the problems grow further until they are obvious for all. Then escalate them.

Develop a joint quality policy for the project and seek a commitment by all organizations.

Analyze the probability and impact of the risks linked with the situation and plan how to respond to them.

(2) Who should be involved in identifying the project risks?

Project team members

Sponsors and upper management

All relevant project stakeholders

Project manager and top management

(3) Your project is late and to bring it back on track you are adding extra resources to some activities and giving overtime to your team members. This is an example of:

Critical Chain

Fast Tracking

Crashing

Resource Leveling

(4) What is a Project Scope?

The work performed to deliver a product

It is the features and functions that characterize a product

Both A & B

None of above

(5)The code (or card) of accounts:

Is the system used to keep track of purchases and contracts.

Is any numbering system used to uniquely identify each component of the work breakdown structure (WBS).

Links the work breakdown structure to the schedule task identifier.

Is the alpha-numeric reference used in the organizations accounts system to identify cost centers.