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1You notice that the customer satisfaction survey from American Airlines is poorly worded because one question asks, Was your flight on time and did you
1You notice that the customer satisfaction survey from American Airlines is poorly worded because one question asks, "Was your flight on time and did you find the seating comfortable?" What is wrong with this question? Group of answer choices It is a double-barreled question It is a leading question It is incomprehensible It should be reworded as a demographic
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Business Statistics For Contemporary Decision Making
Authors: Black Ken
8th Edition
978-1118494769, 1118800842, 1118494768, 9781118800843, 978-1118749647
