2 1. Robert owns a landscaping service and uses the accrual method of accounting. In November 2020, Robert entered into a contract with a neighborhood association to update the landscaping in the front yards of each house in the subdivision. Robert and the neighborhood association agreed that the work would be completed for $25,000. Robert and his employees started the work during the last week of November 2020, and they completed all of the work on December 30, 2020. However, due to the holidays, Robert didn't send the invoice to the neighborhood association until January 5, 2021, and the association did not pay him until January 12, 2021. In what year should Robert recognize the income from the landscaping work, and why? iv th t a 2. Robert is focused on customer satisfaction, and he therefore offers all of his customers a $500 refund if they are not fully satisfied with his work. Five of the homeowners in the neighborhood requested a refund when they inspected his work on December 31, 2020. Given the New Year's holiday, Robert did not pay the refunds until January 12, 2021. Robert does not use the recurring item exception. When can Robert deduct the refund payments, and why