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2. A producer of lawn mowers inspects every lawn mower that is produced. They have decided to categorize all defects into 1 of 3

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2. A producer of lawn mowers inspects every lawn mower that is produced. They have decided to categorize all defects into 1 of 3 categories; Unacceptable, Major, Small. Using a point scale [U=25, M=10, S=5] they calculate a score for each mower. Assume that over the last month the average score for the mowers has been 27.75 points [with an average of 0.25 Unacceptable, 0.6 Major, and 3.1 Small defects per mower] a) What are the control limits to monitor the mower quality score? show hand calulations for full credit b) Discuss the relative importance of Unacceptable defect to a small defect as it relates to this system? c) What is the quality score for a mower with no unacceptable defects, 4 major defects, and 2 small defects? Would this score be considered unusual? Why? d) Include a completed chart for the mower data (see EXCEL sheet)

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