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2 . A retailer did a frequency analysis of customer behavior with the following result: Not Return Return Total Non - Defective 4 0 0

2. A retailer did a frequency analysis of customer behavior with the following result:
Not Return Return Total
Non-Defective 400200600
Defective 10240250
The retailer noticed that a high percentage of defective products were returned, so he put in place a policy to sell all returned products at a 30% discount. Two years later he went out of business, chiefly as a result of this policy. How should his frequency analysis have been structured? Why? write answer in 2 senetcnes

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