$2.$ Advantages of outsourcing

Indicate whether each scenario in the following table is an example of outsourcing.

Scenario

Outsourcing

Not Outsourcing

A U$.$S$.$ engineering firm closes its own legal department and hires a Canadian law firm to take care of its legal business.

The Slack office in the United States contracts an independently operated call center in India to handle telephone customer service.

Verizon decides to handle all of its customer service operations using its own full$-$time employees in the United States.

Which of the following are advantages of outsourcing? Check all that apply.

Creates opportunity for new exports

Allows firms to access advanced talent and skills

Increases degree of control