2. All the following statements regarding careers in personal selling are true except:

Select one or more:

a. Salespeople today have many opportunities for advancement.

b. Our labour force is made up of hundreds of different selling careers.

c. The skills and knowledge needed to achieve success in the various selling careers vary greatly.

d. In the field of personal selling, preference continues to be given to job applicants who are young and male.

e. Sales careers can provide above-average psychic income.

( 4.)

A major feature of consultative selling is:

Select one:

a. sell your product or service

b. ensuring increased sales in the short run.

c. help your employer earn a profit.

d. influencing the prospect's thought process so he or she will want to buy your product or service.

e. emphasizing information giving and negotiation rather than manipulation.

(5) Tactics are:

Select one:

a. high-pressure sales presentations

b. techniques, practices, or methods you use when you are face-to-face with a customer.

c. carefully conceived plans needed to accomplish a sales objective

d. things that salespeople do as the result of pre-call planning to ensure that they call on the right people, at the right time

e. the processes that matches the firm's resources to its market opportunities

(7) A business is legally bound by a verbal or written contract made by its sales people because:

Select one:

a. it is good business practice

b. it is illegal to not fulfill a contract.

c. they are legal representatives of their company.

d. it is unethical to not fulfill a contract

e. it is the norm in Canada.

(SUBJECT - SALES BY REPRESENTATION)