2. As a bookstore business owner, apart from offering physical and online purchase, now you are planning to offer your customers espresso-based coffee drinks by setting up a coffee shop in your current bookstore.

a. Provide FIVE (5) appropriate transition plan to bridge the current framework with the future framework. Justify your plan. [20 marks]

b. If your organization agrees to implement the proposed future framework, explain in detail what will happen in the generic methodology Phase II : EA Framework and Tool Selection. [20 marks]