2) At ProTrust medical lab performing blood or urine test requires the following steps. All Patients should go registration desk to register for the required test by their doctor. The registration takes 3 minutes and this station occupies by Rachel. Catherine and Ghulam collect blood and urine samples in 8 minutes each. Each of the four lab technicians can do one test in 30 minutes. A biologist reviews the results and writes the report in 10 minutes. NOTE: You should show all your calculation in an organized way. a) Which station is the bottleneck? b) What is the processing capacity per hour?

c) What is the implied utilization of each resource if the demand is 8? d) Is this business Demand or Capacity constraint?