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2 . Describe the plans that you could put in place to meet the customer requirements . 3. List the quality standards that are, or

2 . Describe the plans that you could put in place to meet the customer requirements .

3. List the quality standards that are, or should be, in place for a team to meet in terms of

service.

4.List how to manage a team to ensure that they are able to consistently meet the

required quality and delivery standards.

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