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2. Designing High-Performance Work Systems; Strategic Alignment Which of these describes the first step firms take when in beginning high-performance work systems? Redesign work flow

2. Designing High-Performance Work Systems; Strategic Alignment Which of these describes the first step firms take when in beginning high-performance work systems? Redesign work flow around key business processes. Create teams focused on work that creates customer value. Invest in training and development. Create highly selective recruitment and staffing practices

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