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2. Fast Auto Service provides ail and lube service for cars. It is known that the mean time taken for oil and lube service at
2. Fast Auto Service provides ail and lube service for cars. It is known that the mean time taken for oil and lube service at this garage is 15 minutes per car and the standard deviation is 2.4 minutes. The management wants to promote the business by guaranteeing a maximum waiting time for its customers. If a customer's car is not serviced within that period, the customer will receive a 50% discount on the charges. The company wants to limit the discount to at most 5% of its customers. What should the maximum guarantee waiting time be? Assume a normal distribution for the service
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