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2. Find a news article published in the last 12 months that reveals a communications misunderstanding between businesses, their customers, or people related to culture

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2. Find a news article published in the last 12 months that reveals a communications misunderstanding between businesses, their customers, or people related to culture or Adiversity. How could the misunderstanding have been avoided? What could be done now, after the fact, to repair any damaged relationships? Please be sure to cite the source of this article

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