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2. Find out a value added activity. Accenture: making a presentation of a new industry report to corporate clients UPS: reprocessing package that had

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2. Find out a value added activity. Accenture: making a presentation of a new industry report to corporate clients UPS: reprocessing package that had been sorted incorrectly on a broken sorting machine. SBI Securities: hiring a law firm to defend a lawsuit originated from customers General Mills: addition of an employee hotline for workplace complaints

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