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2. Marketing: Under Counter Sales Robert, a division manager for Giggles, a major restaurant chain has heard rumors that Selma, one of his store managers,

2. Marketing: Under Counter Sales

Robert, a division manager for Giggles, a major restaurant chain has heard rumors that Selma, one of his store managers, is taking in money without ringing up the sale. After some investigative work, Robert finds this to be true. He discovers that Selma is taking the unrecorded monies and paying her employees incentives or bonuses with it. This goes against company policy; however, Selma's store is the best in his division and second in the company. Robert should:

Explain why you made that choice.

a. fire Selma.

b. do nothing.

c. inform Selma about the information he has and have her stop.

d. inform Selma about the information he has and have her continue.

e. surreptitiously promote Selma's strategy to his other stores.

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