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2. Mr. Agrawal is running an offline electronic store and due to tough competition from E commerce players, Mr. Agrawal is thinking to start an

2. Mr. Agrawal is running an offline electronic store and due to tough competition from E

commerce players, Mr. Agrawal is thinking to start an online website to deliver the

product. Company must focus on cost, quality and delivery parameter while working in

an online business model. Suggest company to implement various focused operations

strategy that improves the performance of the firm. (10 Marks)

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