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2 . Page 1 2 6 Sales Application question 2 b and # 4 ; page 1 2 8 complete the listening Self - inventory

2. Page 126 Sales Application question 2b and #4; page 128 complete the listening Self-inventory and report the results; Page 129 Case 4-1 read and answer the 2 questions:a. page 126 Sales Application Question 2b: This chapter outlined several forms of nonverbal communication, what signals should the salesperson look for in a buyers body language?b. Page 126 Sales Application question #4: When two people are talking, each wants the listener to understand. What can a salesperson do to help ensure that the buyer is listening?

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