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2 points The consumer can claim for compensation when The product is defected and the consumer is harmed or injured The product includes extra features
2 points The consumer can claim for compensation when The product is defected and the consumer is harmed or injured The product includes extra features which exceed customer expectations The product is functioning properly The product meets the customer's needs and expectations An employee who is feeling annoyed 2 points because all other employees usually engage in sexual discussions and inappropriate jokes with each other is subject to Hostile work environment harassment Quid pro quo harassment Ethical harassment O Pacta sunt servanda
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