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2 The production manager of the Airco Company started receiving complaints from its customer, Boeing, about the non - conformance of its parts with their
The production manager of the Airco Company started receiving complaints from its customer, Boeing, about the nonconformance of its parts with their specifications.
Arico produces door and window handles for different airplane models. He started an investigation to determine the reasons behind these complaints. He found that for the
door handles, the capability process index cp the process mean is right on target
and the dispersion USLLSL around it is equal to He also found that for the window
handles, the capability process index cok the process mean is off target by shifted
to the higher end and the dispersion USLLS is equal to
a Estimate the value of the standard deviation a of the door handles, and determine how many Sigma is the process?
points
Sigma
The process is
Sigma
b Estimate the value of the standard deviation o of the Window handles, and determine the value of process capability ratio cp
Sigma
points
c Discuss your results.
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