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2. There are opportunities and challenges when using social media. Which statement represents a challenge that banks must consider when deciding to use social media?
2. There are opportunities and challenges when using social media. Which statement represents a challenge that banks must consider when deciding to use social media? A. It increases the number of customer complaints, so banks must add employees to handle them B. It is expensive, so it must be budgeted for years in advance C. Customers do not like using social media, so it is not cost-effective D. Banks must find ways to manage and control employee participation
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