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2. What are the regulatory, industrial and legislative requirements related to the handling of disputes? 3. Explain the variety of communication skills which could

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2. What are the regulatory, industrial and legislative requirements related to the handling of disputes? 3. Explain the variety of communication skills which could be employed to ensure the effectiveness of dealing with conflict and conflict resolution. Footer 23 4. What are the procedures where conflict involves drugs, alcohol or violence? Header

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