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2. What is one major difference between traditional quality assurance (QA) and performance improvement (PI)? PI stresses peer review, while QA focuses on the customer.

2. What is one major difference between traditional quality assurance (QA) and performance improvement (PI)? PI stresses peer review, while QA focuses on the customer. O PI focuses on individuals, while QA focuses on team synergy. OPI stresses team management, while QA stresses team collaboration. PI focuses on the process, while QA focuses on individual performance

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