2. Your Windows 7 computer is having display problems when starting. You suspect that the cause is a video driver update that you installed. You managed to log on at the first restart after the update, despite being barely able to see the distorted logon dialog box. Then found that, even though you had logged on, it was hopeless to try to work with the GUI. Describe how you would confirm that the problem is the video adapter and how you will correct the problem.

3. Describe a limit present in both Windows 8/8.1 and Windows 10 when it comes to using the PC Settings options for Devices.

4. A fellow student asked for your help in diagnosing a problem with a Windows computer. He believes there is a problem with the network adapter. He works in a small office and does not know the credentials for the Administrator account on that computer. The person who does know is out of town and is unwilling to give him the password until he can convince her that there truly is a problem. He wants to use Device Manager to see the status of the network adapter. What advice can you give him?

5. Describe what boot logging does and how you would use it as a troubleshooting tool.