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20. The more people offering produets on Amazon, the more valuable Amazon site will become. This is because Amazon is based on a) core competencies. b) brick and mortar. c) network cconomics. d) value web. e) law of diminishing retum. 21. You work in the marketing department at Jarir Bookstore. For a new marketing campaign, you are tasked with segmenting Jarir's customers into different groups with shared characteristics. To do this, you will want to use a data mining software that has a) cluster. analysis. b) associations rules. c) text mining. d) regression. c) simulation. 22. is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors. a) value web. b) product duplication. c) product differentiation. d) low-cost leadership. e) switching cost 23. refers to changing the IT solution (structure, process automation, analytical capabilities, collaboration tools) to meet the organization's structure and needs. a) best of breed. b) organizational change. c) disruptive technology. d) system customization. e) technical organization. 24. In project management, critical path is useful because it shows: a) longest sequence of tasks that must be completed to complete a project. b) the project human resource assignments and team leaders. c) tasks with zero float, or in other words, tasks that can be delayed without affecting the project completion date. d) tasks that involve across-organizational teams. c) tasks that do not have dependencies and can start from day one