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20. Total quality management (TQM) emphasizes all but which one of the following? A. 100% accuracy in performing tasks B. Continuous improvement in all phases

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20. Total quality management (TQM) emphasizes all but which one of the following? A. 100% accuracy in performing tasks B. Continuous improvement in all phases of operations C. Widespread adoption of industry standard operating practices D. Benchmarking and total customer satisfaction E. Empowerment of employees and team-based work design

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