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2011 Qantas industrial disputes (i)What Qantas airways should have done to improve the communication within the company to avoid the 2011 industrial dispute? (ii)What can

2011 Qantas industrial disputes

(i)What Qantas airways should have done to improve the communication within the company to avoid the 2011 industrial dispute?

(ii)What can Qantas do to build back a positive image after the dispute?

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